Tenorshare UltData 9.5.0 for macOS

The 'Recover from iOS Device' mode is where most people start. You plug in, scan, and see a list of things you didn't think the phone was still holding onto—notes you scribbled two years ago, voice memos from a meeting, even iBooks you thought were deleted. It reaches into app data too: photos and videos saved inside Viber, documents in WhatsApp, audio clips in LINE. The scan is quiet, methodical, and doesn't fuss over what you're looking for; it just shows you what's still there.

Pulls memos and chat attachments from aging devices

• Grabbing reminders and voice memos off an iPhone 8 or an old iPod touch 6
• Pulling chat attachments from Kik, WeChat, and Tango without grabbing the whole conversation
• Working on a Mac that's still running OS X 10.8 (the 64-bit Intel build doesn't lock you out of older systems)

Arabic and Russian interface, plus three recovery modes

• Interface languages cover a lot of ground: Russian, Arabic, Japanese, and eight more
• Three recovery modes mean you can scan the device directly, dig into an iTunes backup, or pull from iCloud—each serves a different mess
• Recovers app video, app documents, and music, alongside the usual contacts and messages

Double-click any preview to open it full-size

UltData does a few quiet things that nobody mentions in the feature list. When you preview a recovered photo, double-clicking opens it full-size right away—no export, no waiting. The search bar at the top of the scan results isn't just for file names; type "Jane" and it filters contacts, messages to Jane, and WhatsApp threads where Jane appears. Saves scrolling through three thousand messages.

Another one: if you're pulling data from an iTunes backup, hold the Option key while clicking "Start Scan." That forces a deeper pass that catches fragments of partially overwritten files. It takes longer, but a couple of times it dug up voice memos the standard scan missed. Not advertised, just there.

• Drag any recovered item straight to the desktop—no need to hit the Export button first
• The scan results remember your last sort order if you close and reopen the window
• Selecting multiple photos and right-clicking gives you a "Save As" that preserves original filenames

Phone hidden behind the 'Trust' prompt won't connect

The most common hiccup with tenorshare ultdata for mac is the device not showing up after you plug in the cable. Nine times out of ten, the phone asks "Trust This Computer?" and the prompt gets buried behind the UltData window. Move the window aside before you connect. If the prompt already disappeared, unplug, unlock the phone, plug it back in—it reappears.

Another one: scanning an iCloud backup stalls at 47%. That's usually a two-factor authentication timeout. Sign into iCloud again through the app, let it finish the six-digit code exchange, then start the scan. Works every time.

On older Macs running OS X 10.8, the app sometimes beachballs during a long scan of a 128GB iPhone. Not a crash—it's chewing through app video and app audio files. Give it ten minutes before you force quit. Switching the interface language to English temporarily (Preferences > General) can lighten the memory load on those machines.

• If recovered voicemail files won't play, rename the extension from .amr to .m4a—QuickTime opens them fine
• FaceTime data that shows as "Unsupported" in preview usually exports as a playable .mov anyway
• When a Tenorshare UltData torrent version floats around, just check the language packs folder after mounting—if the Italian UI pack is missing, the app defaults to English and runs normally

Bottom line: it's a straightforward shovel for digging through iOS leftovers, especially if you need app-specific media that most tools skip.

• OS X 10.8 or later
• Intel 64-bit processor