Fixing the "app is damaged" warning
macOS loves this warning. Most of the time the app is fine and the system is mad that you downloaded it from a browser instead of the company store. Here is the path I actually use, and the point where I stop and treat it as a real problem.
Why the warning shows up
A download gets a quarantine mark. Gatekeeper reads that mark and, on a bad day, phrases it like the file is corrupt. I have seen it on Compresto, on audio utilities, on a font installer, and on a game a cook brought in on a drive. The common thread was the download, not the restaurants.
I am not interested in turning security off for the whole Mac. One app, one exception, then we go back to service.
The clicks
- Leave the app in Applications. Don't run it from the disk image and then lose the disk image.
- If a normal double-click shouts, don't keep double-clicking. That doesn't wear it down.
- Right-click the app (or control-click) and choose Open.
- Read the second dialog. If it offers Open again, that's the one that clears the mark for this app.
- If you already dismissed it, go to System Settings, then Privacy & Security, and scroll until you see the app named with an Open Anyway button. Use it once.
The menu path, so you can find it without me on the phone:
System Settings → Privacy & Security → Open Anyway
After that, a normal double-click should be enough. You do not have to right-click it for the rest of its life.
If the only button is Move to Trash
That dialog is the dramatic one. Cancel it. Don't trash the app because a button was big and red. Go do the right-click Open path above. If Open isn't in the right-click menu, the thing you downloaded may be a disk image you haven't opened, or a zip you haven't unpacked. Open the dmg, drag the app to Applications, and start over from there.
When it really is damaged
If the right-click path fails twice, and Privacy & Security never mentions the app, download it again from the button on the program page. A half-written file does happen, usually because someone force-quit a browser on a diner wi-fi. Compare the size to the number I printed. If I said 11 MB and you have 2 MB, you don't have the app. You have a stub.
I don't keep a second, secret way to turn warnings off for every file on the Mac. If a page on the internet tells you to disable the checks system-wide so a game will launch, close that page. One app is a decision. The whole Mac is how you get a worse Saturday.
How I update an app after that
When a new version shows up on this board, I download it, I open it, and I only then throw out the old one if the new one actually launched. Replacing first is how you end a night with no compressor and a folder of four-megabyte JPEGs.
- Read the version on the right of the row. That's the one the page is about.
- Older builds, when I kept notes, live under Previous versions on the program page.
- Match the chip. An Intel build on an M-series Mac is not "updated." It's the wrong plate.
Related: Compresto 1.31, which is where this warning bit me last spring, and where the install window points back to this note.